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About Us
Management Team
Methodology
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Terry Gault, Managing Partner and Vice President
of Services
Terry Gault oversees all curriculum and services at The Henderson Group.
In addition he is responsible for the selection, training and development
of all trainers and facilitators for The Henderson Group, and has been
an instructor with the Henderson Group since 1997. Terry has a 20-year
career in film, television, radio and theatre as an actor, writer, teacher,
director and producer. He also has a ten-year history as a director of
customer service in manufacturing companies. Terry is a graduate of The
American Academy of Dramatic Arts and the San Francisco Theater Academy.
Chuck Kuglen, Managing Partner and Vice President
of Sales and Business Development
Chuck Kuglen oversees business development and developing partnering programs
for The Henderson Group. Chuck brings more than 13 years of sales management
and business development experience with companies like Oracle and Baan.
Just prior to joining the Henderson Group, Chuck ran business development
for Quovera, a Silicon Valley consulting company, and has a Bachelor of
Science degree from the University of California, Berkeley and majored
in Political Economy of Industrial Societies. Chuck also studied in Barcelona,
Spain and speaks Spanish.
Robin Miller, Director of Course Customization
Robin Miller has customized The Henderson Group’s processes and
courses for hundreds of customers, and has facilitated processes with
Henderson Group clients since 1997. Robin’s ability to map communication
skills to business requirements comes from years of management experience
and 20 years as a director and producer in film and theater. She has facilitated
communication skills processes since 1980, and she has a Bachelor of Arts
degree from San Francisco State University and a Masters of Fine Arts
in Directing from the University of Southern California.
Gray Kuglen, Creative Director
Gray Kuglen brings over 10 years experience in graphics design and creativity
to the Henderson Group and oversees the brand, design, and visual strategy
for all web and marketing materials. Before coming to the Henderson Group,
Gray worked as a Creative Director at Scient Corporation designing enterprise
applications in the financial and retail industries. He has also designed
and built web portals and applications for Wells Fargo, Sun Microsystems,
and Kinko’s. Gray is a graduate of California Polytechnic State
University and has a Bachelor of Science degree in Computer Graphic Communications.
Cynthia Loux, Director of Public Relations
Cynthia Loux is responsible for all media and analyst relations. She has
over 15 years experience in high-tech public relations with companies
such as BroadVision, ILOG, New Moon Technologies, Pine Cone Systems, Plumtree
Software and Sybase. Cynthia founded Capstone Communications, a high-tech
public relations agency dedicated to servicing high growth software and
Internet companies, which was acquired by Magnet Communications in 1998.
Cynthia is a graduate of the University of Michigan-Ann Arbor, she holds
a Bachelor of Arts in political science.
Frank Coppola, Lead Trainer
Frank Coppola has been with The Henderson Group since 2006. For over 20
years Frank has coached TV news anchors at ABC, NBC and Univision affiliates
in Los Angeles and San Francisco. In addition, he’s worked with TV, stage
and voice-over actors to improve their confidence, presence, concentration
and trust. Frank has worked as a producer, director, actor and teacher
in theatre, television and films, both on Broadway and in film and television
in Los Angeles. He has trained hundreds of professionals at eBay, Charles
Schwab, TIBCO, Juniper Networks, and Wal-Mart during his tenure at The
Henderson Group.
Nicole Henderson, Associate
Nicole Henderson develops and manages The Henderson Group's online presence
and marketing projects in collaboration with senior management. She serves
as an editor and contributor to the company blog. Nicole is currently
pursuing her degree in Graphic Communications.
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