“[The Henderson Group] training is ABSOLUTELY FANTASTIC! It is by far the BEST training I have received. I was ecstatic to have completed a well-planned curriculum and thoroughly impressed with the quality of its delivery. The Henderson Group folks were 'top notch' in their instruction, their coaching and their feedback. I am walking away from this course with the knowledge of what I need to do to improve my communication skills… I feel as though I am now armed with the right tools to:

• Communicate better with the customer
• Show empathy for the customer's issues
• Weave stories, segue and use imagery and metaphors to spice up the demo
• Empower my voice
• Keep my audience involved and interested.”

Ryan Testa, Application Specialist, PTC