"I got more practical skills out of this class than my undergraduate studies! . Excellent instructor & format for a difficult subject."
- Sr. Service Delivery Engineer, Oracle

"I have used the skills learned in class. In fact, my team is hosting our quarterly departmental meeting on Friday and I again plan on using your techniques. I have taken several courses through Oracle University and I can honestly say that yours was the most exciting and challenging of them all. Thank you."
- A. Anastasi, Oracle

Art of Business Writing: Mastering Effective and Professional Written Communication

Good business writing demands a firm grasp of basic writing skills and an understanding of the subject matter and the intended reader. Once mastered, the skills to prepare, compose and revise a letter, speech or presentation can dramatically improve the responses you receive to your writing and also enhance your professional image.

The Henderson Group workshop on business writing helps participants improve their writing by focusing on the process of clarifying goals and thinking before beginning to write, then revising until the final product is ideally matched to the intended reader.

The results of this work:

• Understand the relationship between clear thinking and clear writing
• Communicate succinctly and effectively
• Present a professional image for yourself and your organization or company

Specific skills participants will master:

• Preparing a plan for any type of writing
• Reader-focused writing
• Crafting a message strategy before starting to write
• Writing to be understood
• Ensuring a positive response from your written communications
• Identifying and avoiding common writing mistakes
• Editing for clarity and content

Delivery: Customized formats, including workshops, coaching and consulting.