"This training class was ABSOLUTELY FANTASTIC! It was by far, the BEST
training I have received. I thought it was sort of silly that we 'demo guys' were going to be trained on how to be 'web-demo guys.' I am now leaving this course with an entirely different attitude. The training gave me assistance where I needed it most."
- Sales Consultant, Oracle

iDemo:
Winning Online Product Demonstrations

As geographic boundaries expand and shift, globally deployed organizations are finding new ways to reach customers and manage costs at the same time by using online technologies. The product demonstration is one of the most challenging segments of the sales process: trust must be built during the process of demonstrating the product. This work provides the skills to capture attention, build rapport and demo the product online.

Organizations like Oracle, PTC and Microsoft have used iDemo to motivate their organizations to better leverage the Internet for product demos. iDemo gives participants an entirely new set of skills which enable them to engage online audiences via electronic media. Participants learn how to dramatically open demos; maintain audience interest, create suspense through probing, building and segues, and to use voice and listening for effective online communication. iDemo is a proven training tool for sales consultants, engineers or any employees who give online demos.

The results of this work:

• Make online demonstrations a successful part of the sales process
• Enhance communication and collaboration by better relating to customers online
• Create greater customer satisfaction by catering to the customer's expectations in online demos
• Move the sales cycle forward by quickly engaging with customers and creating influence

Specific Skills Mastered:

• Techniques to help customers understand new technologies and processes.
• Balancing words and images in online demonstrations for greater clarity
• Paraphrasing to get customer buy-in
• Creating a warmer online presence by surfacing objections and changing perceptions
• Engaging and increasing audience attention span

Delivery: Customized formats, including workshops, online, one-on-one coaching and consulting.